Visual, Easy-to-Use Platform
Our visual drag’n’drop builder is simple for you to use, yet it provides a comprehensive visual overview of your scenarios.
Answer Customer Requests Instantly 24/7
Don’t make your users wait for an answer. Choose a chatbot solution to provide instant assistance at all times with support automation. Even in after hours when your support team is away.
Relieve Your Support Team from Recurring Questions
Let a chatbot automatically answer recurring questions, so your team can focus on high-value tasks! Present your newest features and show people how to use them inside your app.
Create Support Tickets and Forward them to the Right Team Automatically
Not all support tickets are created equal. Your support bot will ask the qualification questions to make sure that it is sent to the right team, with urgency. It will trigger alerts by email, or directly in your support tool (Intercom, Zendesk, etc.)
Measure Customer Satisfaction
With conversation ratings, get the information you need to improve your bot’s performance and make your customers happier. When the rating is poor, the chatbot will automatically propose alternative actions (leave a message, or switch to a human agent when available).
Bots that answer people’s questions
Our natural language understanding technology in combination with your historical FAQ data allows bots to understand and answer sophisticated requests from your clients
First-level support, automated and consistent
Self-service not only helps customers find solutions faster, but it also ensures consistent support. Additionally, it helps reduce the ticket volume that your helpdesk receives. Let customers search your knowledge base and find answers to the simple problems they face while using your product or service.
Connects With Your Existing Documentation
Thanks to our plug-and-play Google Site Search integration, and Zapier, Clustaar bots can connect with your existing knowledge base. The chatbots can check your help documentation and provide answers to your website visitors.
Say goodbye to language barriers and reach your customers in their native tongue. Our platform is available in 10 languages – English, French, German, Spanish, Portuguese, Russian, Italian, Turkish, Dutch and Swedish. With more languages available upon request.
Business Library (Bot Templates)
The Chatbot Builder comes with built-in templates, so you don’t have to start from scratch. The templates are fully customizable, and you can configure it to the specific problems you are trying to solve. Find inspiration from our template marketplace and deploy a top-performing chatbot in a fraction of the time it would take if using other tools.
Build natural and rich conversational experiences. Give users new ways to interact with your product by building engaging voice and text-based conversational bots powered by AI.
Use AI and Machine Learning to Understand What Users Are Saying
Provide your bot with examples of what a visitor often asks when interacting with your product. By using domain knowledge and natural language understanding, our platform analyzes and understands users’ intents and responds with the most relevant answer.
Create Complex and
Create smooth conversations with powerful logic (logical conditions, NLP, Regex and entity extraction). Build a true network of bot skills that interact with each other to make your conversation modular and fully adaptable.
Add Webhooks and API Integration
Webhooks are useful to build advanced bots. Use our open APIs to connect the bot to your database, CRM, customer service tool or other apps to deliver contextual answers to users.
Learn more in the developer documentation.
Easy to Deploy
Clustaar bots are easy to set up on your website. You can quickly unify support-related conversations coming from multiple channels.
Integrate With Intercom
Clustaar has the most advanced Intercom chatbot integration. Your bot will listen to all incoming messages as part of your Intercom team and respond when it knows how to answer. The bot can automatically assign conversations to a human rescuer on your team.
Implement in Facebook Messenger
Respond to visitors faster. Integrate your company’s Facebook page with Clustaar, so your chatbot can step in and help when customers ask for support.
Qualify and solve more requests from your users. Use bots to automatically provide instant support.
Answer up to 65% of recurring questions
Provide 24/7 customer support
Pre-qualify support tickets
Gain customer insights