Clustaar Facebook Integration
Communicate with users on Facebook Messenger
Connect your bot seamlessly to Facebook Messenger to answer incoming messages and push notifications. The bot can be paused and unpaused and sends you an email if a member of your team needs to answer. Link a bot to your existing Facebook business page to guide potential customers through your offerings.
The Clustaar platform allows you to connect with your clients on Messenger, the preferred way of communication for many. Your bot provides a seamless 24/7 customer experience for your visitors and users.
Configuration can be done on your own, or our team can do it for you. Once you sign up for the platform you are given the option to create a bot for the Messenger channel. Choosing this option straight away gives you the advantage of using features like Quick Replies and cards. It should also be noted that this bot can be a multichannel bot that can be integrated elsewhere as well.
Linking your bot with Facebook Messenger involves creating a developer account and plug in the required values such as an access token webhook and application secret. Once those values are entered your bot is ready to go live. For a detailed guide on this process, visit our knowledge base.
Support: The chatbot automatically interacts with visitors on your website. Your bot’s abilities include:
Clustaar Facebook Integration FAQ
No. The Messenger integration is included in the price of the platform.
This depends on how you configure your bot. The bot can immediately send an alert email to your live team to respond to the user. Another option is the live team can manually take over the conversation when needed. In both scenarios, the agent has access to the previous chat history to be able to solve the query quickly and efficiently.