Redefine Your Customer Support with Smart Chatbots

Support and engage you customers

Visual, easy-to-use platform
Our visual drag’n’drop builder is easy and fun, yet it provides a comprehensive picture of your scenario.

Rich actions and messaging formats

Integrate rich messaging formats, such as cards, quick replies and carousels in your conversation without coding. Your bot can also send emails or trigger advanced actions — no programming required.

You can explore the drag’n’drop actions available for your chatbot in our help centre.

Visual stories builder

Build your chatbots the easy way. Manage your scenario with the helicopter view in the interface that’s easy to understand. Stop wasting time trying to build logic with your IT team when you can do it directly on the platform.

Easy FAQ creation and import

Our quick FAQ maker has been designed to create your first FAQ chatbot in a few minutes. You can also import an existing FAQ to build it even faster.

Connect to your existing documentation

Thanks to our plug-and-play Google Site Search integration, Clustaar bots can connect with your existing knowledge base. The chatbots can check your help documentation and provide answers to people on your website.

Business Library (bot templates)

The Chatbot Builder comes with built-in templates, so you don’t have to start from scratch. The templates are fully customizable, and you can configure it to the specific problems you are trying to solve. Find inspiration from our template marketplace and deploy a top performing chatbot in a fraction of the time it would take if using other tools.

Powerful NLP
Build natural and rich conversational experiences. Give users new ways to interact with your product by building engaging voice and text-based conversational bots powered by AI.

Use AI & machine learning to understand what users are saying

Provide your bot with examples of what a user usually asks when interacting with your product. By using domain knowledge and natural language understanding, our platform analyzes and understands user’s intents and answers in the most useful way.

Create complex and
customized scenarios

Create smooth conversations with powerful logic (logical conditions, NLP, Regex, and entity extraction). Build a true network of Bot Skills that interact with each other to make your conversation modular and fully adaptable.

Webhooks and API integration

Webhooks are useful to build advanced bots: Use our open APIs to connect the bot to your database, CRM, customer service tool, or other apps to deliver contextual answers to users.
Learn more in the Developer’s documentation.

Voice-ready

Thanks to our Google Assistant Integration, the Clustaar platform is ready for vocal assistants.

Easy to deploy
Clustaar bots are easy to set up on your website. Unify support-related conversations coming from multiple channels.

On your website or application

Use the Clustaar Messenger to engage with customers who are on your website or application. Get all the contextual information about the customer. Easy to integrate with one single line of code.

Intercom channel integration

The most advanced Intercom chatbot integration: Your bot will listen to all incoming messages as part of your Intercom team and respond when it knows how to answer. The bot can automatically assign conversations to a human rescuer on your team.

Facebook channel integration

Achieve shorter reply and resolution time: Integrate your company’s Facebook page with Clustaar, so your chatbot can step in and help when customers ask for support from the page.

Customer Support
Qualify and solve more request from your users: Use bots to automatically to provide instant and better support.

Answer up to 65% of recurring questions

24/7 support

Pre-qualify support tickets

Enrich customer insights

Sales team
Capture, qualify and convert more visitors from your website: Use bots to automatically qualify leads and schedule sales meetings with the most promising ones.

Help visitors understand your offer

Bots that answer user’s questions

Schedule sales meetings 24/7 from the chat

Chat with the right prospects, at the right time

Ready to build a chatbot for
your customer service ?
No credit card, no obligations