For Sales team
Capture, qualify and convert more visitors from your website: Use bots to automatically qualify leads and schedule sales meetings with the best ones.
With Clustaar Messenger on your website or application, you can push contextual scenarios based on the user behaviour. You can answer your customers’ questions even before they ask!
Thanks to our built-in NLP and FAQ integration, Clustaar chatbots can answer the questions your visitors ask. When the bot doesn’t have the answer, it will automatically propose alternatives (leave a message, or switch to a human agent when available).
Your visitors can interact directly in the Messenger window. This is useful for engaging people with your content, like suggesting new integrations or features.
If you wait just five minutes to respond to an inbound inquiry, you are 10 times more likely to lose that lead forever. This is where Clustaar’s bots can help. The bot can ask your qualification questions and switch to a human agent when needed.
On-boarding and support: Turn more signups into active, valuable customers, and show customers that you care. Enlist new users, announce new features, solve issues quickly, and get more satisfied customers.
Self-service not only helps customers find solutions faster, but it also ensures consistent support. Additionally, it helps reduce the ticket volume your helpdesk receives. Let customers search your knowledge base and find answers to the simple problems they face while using your product or service.
Not all support tickets are created equal. Your support bot will ask the qualification questions to make sure that it is sent to the right team, with the right level of urgency. It will trigger alerts by email, or directly in your support tool (Intercom, Zendesk, etc.).
Share information about new features and products, then show people how to use them inside your app to drive adoption.
Let your customer choose whether they want to start chatting now, or if they prefer to book a meeting later with a customer success manager. Increase your upsell rate by helping them easily book meetings.
Not all of your customers have the same level of service agreement. Some might have access to the live chat or premium support, while others will have self-service support only. You can set up rules for which story your chatbot is going to play based on your customers’ service agreement level.
Our visual drag’n’drop builder is easy and fun. No programming is required — just import one of our plug-and-play templates, and you’ll be up in no time.
Integrate rich messaging formats, such as cards, quick replies and carousels, in your conversation without coding. Your bot can also send emails or trigger advanced actions — no programming required.
You can explore the drag’n’drop actions available for your chatbot in our help centre.
The Chatbot Builder comes with built-in templates, so you don’t have to start from scratch. The templates are fully customizable, and you can configure it to the specific problems you are trying to solve. Find inspiration from our template marketplace when its launched and deploy a top performing chatbot in a fraction of the time required when using other tools
Build natural and rich conversational experiences. Give users new ways to interact with your product by building engaging voice and text-based conversational interfaces powered by AI.
Provide your bot with examples of what a user might say when interacting with your product. By using domain knowledge and natural language understanding, we analyze and understand the user’s intent to help you respond in the most useful way.
Webhooks are useful to build advanced bots: Use information located in your database, a CRM, a customer service tool, or an internal API (recommendation engine, search, etc.). Learn more in the Developer’s documentation.
Thanks to our Google Assistant Integration, the Clustaar platform is ready for vocal assistants.
Easy to set up on your website. Unify support-related automation communications from multiple channels.
Use the Clustaar Messenger to engage with customers who are on your website or application. Get all the contextual information about the customer. Easy to integrate with one single line of code.
Achieve shorter reply and resolution time: Integrate your company’s Facebook page with Clustaar, so your chatbot can step in and help when customers ask for support from the page.