Provide excellent in-app customer support with an intelligent chatbot
Automatically answer up to 65% of user inquiries within the mobile app with the Clustaar platform
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They have automated in-app support thanks to Clustaar Platform:
Powerful AI bots that answer users’ questions
Our natural language understanding technology in combination with your app data allows bots to understand and answer sophisticated requests from your clients
Improve user onboarding
Automate recurring tasks
Scale your support
Handover complex questions to your support team
User attribute for personalised support
Allows you to retain information about a user, such as a user's name, email, country, payment system or other information you define. This data will be captured and accessible to you beyond the lifetime of a story. Use the data to provide personalised customer support, offers or push notifications.
Webhooks and API for complete system integration
Webhooks are useful to build advanced bots. You can use information in your database, a CRM, a customer service tool or an internal API (recommendation engine, search, etc.).
Learn more in the developer documentation.
Advanced NLP
The advanced intent + entities configuration create smooth conversations with powerful logic (logical conditions, Regex and entity extraction). We have covered all of our bases to make sure that your clients' queries can be quickly understood and resolved. In additional to this, our NLP is available on several languages.
Visual Stories Builder
Besides having powerful NLP and abilities to integrate a chatbot to your app or platform, we provide easy visual story builder.Build your chatbots the easy way. The visual stories builder maps out all the complex rules in an interface that's simple to understand.
Stop wasting time trying to build a logic with your IT team and do it directly on the platform. You will have a helicopter view of your project.
Why does your app need a chatbot?
Exciting for IT, easy for support!
Our visual drag’n’drop builder is easy and fun. Your support team can build and improve a bot without programming required – just import one of our chatbot templates, and you’ll be up in no time.
All-In-One conversational AI platform
Integrate inside your system
Provide a superior user experience
Handle an increasing amount of users requests within the app
Integrate with all the apps you rely on
Back
Our platform integrates within your workspace, no matter what tools you use.
Front
To reach customers wherever they are, our bots can be integrated on any messaging platform.
