Provide excellent in-app customer support with an intelligent chatbot 

Automatically answer up to 65% of user inquiries within the mobile app with the Clustaar platform

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They have automated in-app support thanks to Clustaar Platform:

Powerful AI bots that answer users’ questions

Our natural language understanding technology in combination with your app data allows bots to understand and answer sophisticated requests from your clients

  • Improve user onboarding
  • Automate recurring tasks
  • Scale your support
  • Handover complex questions to your support team

User attribute for personalised support

Allows you to retain information about a user, such as a user's name, email, country, payment system or other information you define. This data will be captured and accessible to you beyond the lifetime of a story. Use the data to provide personalised customer support, offers or push notifications.

Webhooks and API for complete system integration

Webhooks are useful to build advanced bots. You can use information in your database, a CRM, a customer service tool or an internal API (recommendation engine, search, etc.).

Learn more in the developer documentation.

Advanced NLP

The advanced intent + entities configuration create smooth conversations with powerful logic (logical conditions, Regex and entity extraction). We have covered all of our bases to make sure that your clients' queries can be quickly understood and resolved. In additional to this, our NLP is available on several languages.

Visual Stories Builder

Besides having powerful NLP and abilities to integrate a chatbot to your app or platform, we provide easy visual story builder.Build your chatbots the easy way. The visual stories builder maps out all the complex rules in an interface that's simple to understand.

Stop wasting time trying to build a logic with your IT team and do it directly on the platform. You will have a helicopter view of your project.

Why does your app need a chatbot?

YOUR NAME *

YOUR EMAIL *

COMPANY *

TITLE *

Exciting for IT, easy for support!

Our visual drag’n’drop builder is easy and fun. Your support team can build and improve a bot without programming required – just import one of our chatbot templates, and you’ll be up in no time.

All-In-One conversational AI platform

Integrate inside your system

Provide a superior user experience

Handle an increasing amount of users requests within the app

Integrate with all the apps you rely on

Back

Our platform integrates within your workspace, no matter what tools you use.

Front

To reach customers wherever they are, our bots can be integrated on any messaging platform.

We were looking for a technical and powerful platform. We have a solid technical team at Lydia and we wanted to connect to the Clustaar API to integrate the chatbot in our application. We also wanted an easy-to-use platform that would allow to quickly build scenarios so business teams can use them.

Flore DescolasProduct Manager at Lydia

I researched thoroughly customer support bots and came up with Clustaar as one of the best solutions in the market, with a good balance between capabilities and simplicity. With Clustaar, you can be up & running with your first bot scenarios pretty quickly, and this was very important for us.

Pere HospitalCo-Founder and CSO at Cloudways

We use Clustaar to provide support outside business hours. We optimize our chatbot every week, and we are happy to see feedback from our users, delighted to receive answers outside business hours. They are more than just a service provider, they are a partner. We are thrilled to work with Clustaar, their team follows up seriously, with excellent teaching skills and spirit.

Juliette Guigue User Relations at HelloAsso