Provide Great Customer Support Directly Inside Your App

Automatically answer up to 65% of user inquiries with your mobile app with the Clustaar Bot Platform

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They provide in-app support thanks to Clustaar’s conversational technology 

Integrate Powerful AI Bots That Answer Users’ Questions

Our conversational technology, connected to your mobile app, allows a support bot to understand and answer recurring requests from your clients.
  • Provide instant support
  • Automate recurring tasks
  • Prequalify complex questions sent to human reps
  • Scale your support ops

Note User Attributes to Offer Personalized Support

Load personal information you might have on your CRM about a user (name, email, etc.) as soon as they connect to the bot. With this data on hand, your bot will deliver personalized customer support and a superior experience.

Combine Webhooks and API for Complete System Integration

Webhooks are useful to build advanced bots. You can use information in your database, CRM, customer service tool or internal API (recommendation engine, search, etc.). Learn more in the developer documentation.

Discover the Potential of Advanced NLP

The advanced intent and entities configuration create smooth conversations with powerful logic (logical conditions, Regex and entity extraction). We have covered all of our bases to make sure that your clients' queries can be quickly understood and resolved. In addition, our NLP is available in several languages.

Easily Build Visual Stories

Besides having powerful NLP and the ability to integrate a chatbot in your own app or platform, we provide an easy visual story builder. The visual story builder maps out all the complex rules in an interface that's simple to understand.

Stop wasting time trying to build a logic with your IT team and do it directly on the platform. You will have a helicopter view of your project and question-and-answer scenarios from start to finish.

...More Features

Why does your app need a chatbot?

Simple to Build, Easy to Implement!

Our visual drag'n'drop builder is easy and fun. Your support team can build and improve a bot without programming. Just import one of our chatbot templates, and you'll be up in no time.

Integrate With All the Apps You Rely On

Back

Our platform integrates within your workspace, no matter what tools you use.

Front

To reach customers wherever they are, our bots can be integrated on any messaging platform.

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We were looking for a technical and powerful platform. We have a solid technical team at Lydia and we wanted to connect to the Clustaar API to integrate the chatbot in our application. We also wanted an easy-to-use platform that would allow to quickly build scenarios so business teams can use them.

Flore DescolasProduct Manager at Lydia
“

I researched thoroughly customer support bots and came up with Clustaar as one of the best solutions in the market, with a good balance between capabilities and simplicity. With Clustaar, you can be up & running with your first bot scenarios pretty quickly, and this was very important for us.

Pere HospitalCo-Founder and CSO at Cloudways
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We use Clustaar to provide support outside business hours. We optimize our chatbot every week, and we are happy to see feedback from our users, delighted to receive answers outside business hours. They are more than just a service provider, they are a partner. We are thrilled to work with Clustaar, their team follows up seriously, with excellent teaching skills and spirit.

Juliette Guigue User Relations at HelloAsso

Learn how the Lydia team saved 600 minutes/day with Clustaar