What Is a Chatbot?

A chatbot is a conversational robot, which you can integrate on multiple chat platforms, from Facebook Messenger to Slack.

Chatbots for Retail

  • Relieve the customer service team from answering recurring questions
  • Assist clients in stores
  • Facilitate an online sale
  • Track orders
  • Accompany a sales campaign

The Chatbot: A New Experience for Retailers and Buyers

Provide 24/7 Customer Service

Automatically respond to your customers’ requests with chatbots. Improve their experience through a combination of AI and human support, with humans answering the most complex actions.

Improve In-Store Experience

Create a new experience in your store. Promote products, facilitate shopping and collect customer opinions. The bot creates a new link between the digital and physical world, without your staff working more hours.

Acquire New Customers

A chatbot on your website allows you to reach potential customers, request their contact information and offer them specials.