What is a chatbot?

A chatbot is a conversational robot. It can be integrated on different chat platforms: from instant messaging like Facebook Messenger or Slack, to conversation softwares (Skype) et Livechat tools on websites.

Use cases for retail

  • Relieve a customer service from recurring questions
  • Assist clients in stores
  • Facilitate an online sale
  • Track orders
  • Accompany a promotion operation

The chatbot: a new experience for retailers and buyers

Customer service

Automate all your customers demands with smart chatbots. Improve their experience through a combination of AI and human intervention, who will answer the most complex questions.

In store chatbots

Create a new experience around your store. Put forward some products, facilitate your clients’ shopping, collect opinions… The store bot creates a new link between the digital and physical world, without effort for your client.

Customer acquisition

A chatbot, integrated on your website’s livechat, allows you to reach all your potential clients, offer them a positive image of your company and collect their contact information.