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tech Archives - Clustaar Chatbot Platform

ChatbotClustaarCustomer Support
March 21, 2019

Use Chatbots to Answer Online Gaming and Betting Queries

The world of online gaming has seen exponential growth in recent years. According to Gambling Insider, the online gaming industry was worth $41.78 billion at the end of 2016 and is on target to hit $80 billion by the end of 2020. Both new and returning gamers have questions and queries for support teams. Instead, of picking up the phone…
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ChatbotClustaarCustomer SupportProduct Updates
March 19, 2019

New Features: Intent Suggestions, Languages & Download CSV

We have released several new features to maximize your bots efficiency in more ways than one. If you're in the market to grow your bot depending on user need, reach more users or do more with your data, then these updates are for you! Intent Suggestions Take your bot to the next level with Intent suggestions. Once your bot has…
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ChatbotClustaarCustomer SupportSaas
February 6, 2019

Chatbot Benefits for WordPress Webpage

We all know that getting a reasonably quick response (or any response at all) when submitting a question through a Wordpress website message box is pretty much a crap shoot. Submitted questions generally come from potential customers seeking quick clarification on something about a product or service before making their final purchase decision. To their own detriment, business owners don’t…
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ChatbotClustaarCustomer Support
January 29, 2019

The Benefits of HR Chatbots for Employee On-boarding

HR processes, especially onboarding, is a time-consuming thing to do manually. However, the advent of HR chatbots has comforted the HR professionals now. There are many repetitive and automatable operations which these chatbots can handle nowadays. Are you interested in knowing what, why and how? Read on.Why Use Chatbots for Company On-Boarding? The first question, which disturbs companies while integrating…
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ChatbotClustaarCustomer SupportFor developersProduct Updates
January 29, 2019

Why Customer Support Needs a Chatbot

Once chatbots entered the customer support model, it was never the same. With support automation customers are not left on the line and businesses are accessible 24/7 to answer queries without exhausting the human support team. By the year 2022 the majority of customer queries are predicted to be answered by a bot. The growing list of customer support use…
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ChatbotClustaarCustomer SupportFor developers
January 15, 2019

6 Copywriting Tips for Chatbots

There’s a new challenge for online companies: designing effective, fun, and easy to use chatbots. The adoption of this artificial intelligence-powered technology by businesses has been increasing rapidly in recent years; in fact, according to the data from Statista, the revenue generated from the chatbot market worldwide is projected to reach $1.250 billion in 2025, which is a major increase…
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ChatbotClustaarCustomer SupportFor developersProduct Updates
January 11, 2019

Experts Share How Chatbots Will Evolve in 2019

In recent years we have seen the decline of phone calls and emails as the direct source of communication in daily life, businesses and customer support. With the hype and launch of bot platforms, it has become commonplace to turn to AI to quickly answer customer questions. Thanks to the advancements in NLP and machine learning chatbots have diversified their…
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ChatbotClustaarCustomer Support
December 28, 2018

Connect Users to your App with a Chatbot

Your developers likely spent countless hours obsessing over the details of your application’s user interface. They looked at menu placement, what happens when different buttons are clicked and make sure to ensure smooth navigation from any point. So why are visitors not engaging with your application the way you hoped? What is it that you’re missing? The best design in…
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ChatbotClustaarCustomer SupportFor developersProduct UpdatesSaas
December 26, 2018

How to Build a Chatbot for your Website for Customer Support

You have just emerged from the best Cyber Monday business rush ever, and your customer service people tell you about all those orders that got away. Those escaping customers were stacked in the waiting queue of pending inquiries, and only the cyber gods how many went to your competition because your customer support system was overloaded. You probably are using…
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ChatbotClustaarCustomer SupportFor developersProduct UpdatesSaas
December 18, 2018

Chatbots: The Best Way to Ensure Total Customer Satisfaction

Poor customer service is costing businesses more than $75 billion a year leading to customers switching to competitors. Chatbot automation can guarantee that every customer is satisfied with their service. Whether you are a Business 2 Business (B2B) or a Business to Consumer (B2C) organization, there is always an important element of a customer involved. Frankly, we know, that it…
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ChatbotClustaarCustomer SupportFor developersProduct Updates
December 3, 2018

New Feature: User Attributes, Webchat Customization, Behavior and more

It's time for yet another new feature alert! Since the platform launched, we have worked tirelessly to understand what our clients and their users are looking for in a chatbot. We have released updates accordingly to have the most relevant bots to fill all possible needs. We are proud to announce our most recent updates to make the end user…
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ChatbotClustaarCustomer Support
October 31, 2018

Web Summit One Year Later: What We’ve Learned

Clustaar, a customer support automation platform will be exhibiting at the Web Summit for the third consecutive year. The platform launched last March and now has 1,800 accounts from nearly 85 countries. In the past year, we have invested resources in selling the product and in customer success organization. Many of our clients are anchor clients that have shared key…
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ChatbotClustaarCustomer SupportSaas
October 30, 2018

How Fintech Companies Can Benefit from a Chatbot?

Banking is an industry ripe for disruption, with the recent emergence of fintech startups as a sign of this trend. These newcomers are aggressively challenging traditional banks and financial institutions, especially with the way they are providing customer support, making old processes more efficient, and improving the customer journey and experience with innovative mobile technology and new services. Financial organizations…
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ChatbotClustaarCustomer SupportSaas
October 10, 2018

9 Myths About Chatbots for SaaS

Are you taking advantage of chatbot technology to the fullest? Probably not. Chatbots are creating a buzz in the SaaS world and beyond. Let’s debunk the multitude of chatbot myths and learn how bots can help you maximize efficiency. Software as a Service (SaaS) is a high engagement affair with its users. With the rise in popularity of communication services…
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