Tag

Bot Archives - Clustaar Chatbot Platform

ChatbotClustaarCustomer SupportProduct Updates
March 19, 2019

New Features: Intent Suggestions, Languages & Download CSV

We have released several new features to maximize your bots efficiency in more ways than one. If you're in the market to grow your bot depending on user need, reach more users or do more with your data, then these updates are for you! Intent Suggestions Take your bot to the next level with Intent suggestions. Once your bot has…
Read More
ChatbotClustaarCustomer SupportProduct Updates
March 7, 2019

New Feature: User Feedback

Monitor the success of your bot with the new user feedback function. This feature allows you to link a user feedback step to all of your stories. The user feedback icon is displayed on your dashboard to view both negative and positive statistics. This feature depicts a breakdown of your feedback in an in-depth graph, along with the percentage of…
Read More
ChatbotClustaarCustomer SupportProduct Updates
February 11, 2019

New Features – Intent Statistics, Send Event & Zapier

Zapier Integration Use the data collected by your bot to your advantage with the Zapier integration. Zapier offers 1,000+ applications to connect to your bot and organize the collected data. Set up your bot so that user data is connected to a spreadsheet, trigger alerts, plan meetings and more. For example, every time your bot collects a name or email automatically…
Read More
ChatbotClustaarCustomer SupportSaas
February 6, 2019

Chatbot Benefits for WordPress Webpage

We all know that getting a reasonably quick response (or any response at all) when submitting a question through a Wordpress website message box is pretty much a crap shoot. Submitted questions generally come from potential customers seeking quick clarification on something about a product or service before making their final purchase decision. To their own detriment, business owners don’t…
Read More
ChatbotClustaarCustomer SupportSaas
February 1, 2019

10 Best Customer Support Chatbots

Changing trends in customer engagement have led to innovative ways of using chatbots resulting in increased sales and positive brand impact for customers. Engaging with your customer has been one of the primary focus areas. All organizations exist to serve customers. A happy customer can be a brand ambassador for you and will spread the good word. In recent years…
Read More
ChatbotClustaarCustomer SupportFor developers
January 15, 2019

6 Copywriting Tips for Chatbots

There’s a new challenge for online companies: designing effective, fun, and easy to use chatbots. The adoption of this artificial intelligence-powered technology by businesses has been increasing rapidly in recent years; in fact, according to the data from Statista, the revenue generated from the chatbot market worldwide is projected to reach $1.250 billion in 2025, which is a major increase…
Read More
ChatbotClustaarCustomer SupportFor developersProduct UpdatesSaas
December 26, 2018

How to Build a Chatbot for your Website for Customer Support

You have just emerged from the best Cyber Monday business rush ever, and your customer service people tell you about all those orders that got away. Those escaping customers were stacked in the waiting queue of pending inquiries, and only the cyber gods how many went to your competition because your customer support system was overloaded. You probably are using…
Read More
ChatbotClustaarCustomer SupportSaas
December 4, 2018

They didn’t put a chatbot on their website and this is what happened!

Chatbot's on company websites have become a social norm. But what about companies that don't have a bot? What does that mean for them? Let's take a look.  Chatbots have become the new rage in today’s online marketplace. All businesses are trying to move fast to adapt to new technology. Do chatbots really work? Do they really improve business? Or…
Read More
ChatbotClustaarCustomer Support
November 27, 2018

How Chatbots Fit into the Sales Funnel

Chatbots are an asset to more than customer support sector. Thanks to the recent advancements in AI, chatbot use cases have greatly expanded. Bots can and have been facilitating the sales sector by collecting user data, qualifying leads and much more. In this article, we will demonstrate the benefits of AI in each stage of the sales funnel or should we…
Read More
ChatbotClustaarCustomer SupportSaas
October 30, 2018

How Fintech Companies Can Benefit from a Chatbot?

Banking is an industry ripe for disruption, with the recent emergence of fintech startups as a sign of this trend. These newcomers are aggressively challenging traditional banks and financial institutions, especially with the way they are providing customer support, making old processes more efficient, and improving the customer journey and experience with innovative mobile technology and new services. Financial organizations…
Read More
ChatbotClustaarCustomer SupportProduct Updates
October 25, 2018

How to Handle an Increasing Number of Facebook Messages

Spoiler alert: You can cope with all your Facebook messages with an intelligently designed chatbot like Clustaar. (If you are into social media marketing and you take the previous statement at face value, please go directly to our Clustaar Integrations page and sign up now.) Have You Heard of Chatbots? Wait. You never ever heard of chatbots? Sure, you have. You’ve seen…
Read More
ChatbotClustaarCustomer SupportSaas
October 5, 2018

Chatbot for Customer Support and Sales: One Team

Convert Users to Buyers With Customer Support From the bottom line perspective, customer support is usually seen as a cost, rather than a way to drive revenue. It is an essential function, but just below the commercial and customer success teams. With this mindset, you're probably missing an opportunity to convert more users into buyers. All in one: The Customer Team…
Read More
ChatbotClustaarCustomer SupportSaas
October 1, 2018

Why Small and Medium SaaS Companies Should Automate Their User Support

pWhy Small and Medium SaaS Companies Should Automate Their User Support The tech community has seen Software as a Service (SaaS) market grow from a niche to a full-fledged market segment. This subset of the Cloud Services market experiences a 20% yearly growth powered by category-killers like Salesforce. The overall market size is expected to double, reaching $75 billion in…
Read More
ChatbotClustaarCustomer SupportSaas
September 4, 2018

The Endless List of Business Tasks Chatbots Can Automate

Chatbots act as a personal assistant that doesn’t need to eat or sleep. It’s no wonder why chatbots are taking over the digital world. By automating repetitive tasks, it allows you to focus on your business. A chatbot is like an app you message and have a conversation with. It has app-like features and can utilize traditional email marketing techniques.…
Read More