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Saas

ChatbotClustaarFor developersProduct UpdatesSaas
July 12, 2018

Clustaar NLP Engine: born to match!

The Reasons Why The choice of creating your own Natural Language Processing (NLP) engine is a tough decision, which cannot be made without good thinking. At Clustaar, we spent a lot of time at the beginning to test existing platforms, and evaluate two major aspects of them: the easiness of use of the bot builder (intents creation, scenarios design) the…
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ChatbotClustaarSaas
July 10, 2018

How after-sales automation affects customer loyalty?

The time when B2C and B2B relationships were ending with a product purchase is far behind us. Every SaaS company knows that returning customer is the best customer! But what makes our clients loyal? Do they stick to our product just because we already persuaded them that it is incredible, or they have some other reasons? Building customer loyalty is…
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ChatbotSaas
June 27, 2018

3 Headaches of Being a SaaS Company

You are not alone, the questions every Saas company faces! So we've all heard "It takes months to find a customer but seconds to lose one", but in the day-to-day of being a SaaS company, let's be honest, sometimes customer relationships can fall through the cracks. All sources agree customer service is beginning to become the No. 1 differentiating quality…
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