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Saas

Clustaar support chatbot for your website
ChatbotClustaarCustomer SupportSaas
February 6, 2019

Chatbot Benefits for WordPress

We all know that getting a reasonably quick response (or any response at all) when submitting a question through a Wordpress website message box is pretty much a crap shoot. Submitted questions generally come from potential customers seeking quick clarification on something about a product or service before making their final purchase decision. To their own detriment, business owners don’t…
Best chatbot brands clustaar
ChatbotClustaarCustomer SupportSaas
February 1, 2019

10 Best Customer Support Chatbots

Changing trends in customer engagement have led to innovative ways of using chatbots resulting in increased sales and positive brand impact for customers. Engaging with your customer has been one of the primary focus areas. All organizations exist to serve customers. A happy customer can be a brand ambassador for you and will spread the good word. In recent years…
Machine Learning Chatbots
ChatbotClustaarCustomer SupportFor developersSaas
December 26, 2018

How to Build a Chatbot for your Website for Customer Support

You have just emerged from the best Cyber Monday business rush ever, and your customer service people tell you about all those orders that got away. Those escaping customers were stacked in the waiting queue of pending inquiries, and only the cyber gods how many went to your competition because your customer support system was overloaded. You probably are using…
Ensure customer satisfaction Clustaar
ChatbotClustaarCustomer SupportFor developersSaas
December 18, 2018

Chatbots: The Best Way to Ensure Total Customer Satisfaction

Poor customer service is costing businesses more than $75 billion a year leading to customers switching to competitors. Chatbot automation can guarantee that every customer is satisfied with their service. Whether you are a Business 2 Business (B2B) or a Business to Consumer (B2C) organization, there is always an important element of a customer involved. Frankly, we know, that it…
HR hiring onboarding chatbot Clustaar
ChatbotClustaarCustomer SupportSaas
November 15, 2018

Web Summit 2018 Takeaways

This November we had the pleasure of both attending and presenting at the 2018 Websummit in Lisbon. The summit was dense with start-ups, networking opportunities and insights into the future of tech. This was our third consecutive year at Websummit and we would like to share what we have learned.  Opportunities For sales, we found it useful to be able…
Fintech chatbot benefits
ChatbotClustaarCustomer SupportSaas
October 30, 2018

How Fintech Companies Can Benefit from a Chatbot?

Banking is an industry ripe for disruption, with the recent emergence of fintech startups as a sign of this trend. These newcomers are aggressively challenging traditional banks and financial institutions, especially with the way they are providing customer support, making old processes more efficient, and improving the customer journey and experience with innovative mobile technology and new services. Financial organizations…
Automation SaaS Clustaar chatbot
ChatbotClustaarCustomer SupportSaas
October 10, 2018

9 Myths About Chatbots for SaaS

Are you taking advantage of chatbot technology to the fullest? Probably not. Chatbots are creating a buzz in the SaaS world and beyond. Let’s debunk the multitude of chatbot myths and learn how bots can help you maximize efficiency. Software as a Service (SaaS) is a high engagement affair with its users. With the rise in popularity of communication services…
Small Medium companies automation Clustaar
ChatbotClustaarCustomer SupportSaas
October 1, 2018

Why Small & Medium SaaS Companies Should Automate User Support

pWhy Small and Medium SaaS Companies Should Automate Their User Support The tech community has seen Software as a Service (SaaS) market grow from a niche to a full-fledged market segment. This subset of the Cloud Services market experiences a 20% yearly growth powered by category-killers like Salesforce. The overall market size is expected to double, reaching $75 billion in…
Clustaar NLP SAAS CHATBOT AI NLP
ChatbotClustaarCustomer SupportSaas
September 27, 2018

Why SaaS companies need customer support automation the most?

Rising competition in a crowded SaaS marketplace has increased the cost of customer support leading to higher marketing budgets. SaaS companies are strategically using “Chatbots” to automate customer support, grow customer base and reduce costs. SaaS companies have been riding the global wave of digitization with explosive growth figures projected to touch $76 billion by 2020. Unlike the past, your…