Category

Customer Support

Alyssa Belton 0
0
ChatbotClustaarCustomer Support
March 21, 2019

Use Chatbots to Answer Online Gaming and Betting Queries

The world of online gaming has seen exponential growth in recent years. According to Gambling Insider, the online gaming industry was worth $41.78 billion at the end of 2016 and is on target to hit $80 billion by the end of 2020. Both new and returning gamers have questions and queries for support teams. Instead, of picking up the phone…
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Alyssa Belton 0
0
ChatbotClustaarCustomer Support
March 19, 2019

New Features: Intent Suggestions, Languages & Download CSV

We have released several new features to maximize your bots efficiency in more ways than one. If you're in the market to grow your bot depending on user need, reach more users or do more with your data, then these updates are for you! Intent Suggestions Take your bot to the next level with Intent suggestions. Once your bot has…
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Alyssa Belton 0
0
ChatbotClustaarCustomer Support
March 8, 2019

What to Expect when Working with a Chatbot Service

Are you in need of a chatbot? The process of bot building can be done alone but many companies opt to use a chatbot building agency like Clustaar to maximize their bots accuracy and success the first time around. There are a variety of options to choose from such as hiring an independent developer, using a strictly online service and or enlisting…
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Clustaar 0
0
ChatbotClustaarCustomer Support
March 7, 2019

New Feature: User Feedback

Monitor the success of your bot with the new user feedback function. This feature allows you to link a user feedback step to all of your stories. The user feedback icon is displayed on your dashboard to view both negative and positive statistics. This feature depicts a breakdown of your feedback in an in-depth graph, along with the percentage of…
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Clustaar 0
0
ChatbotClustaarCustomer Support
March 1, 2019

EdTech: Chatbots for University Admission & Current Students

AI-powered chatbots assist universities by offering more effective and efficient support for applicants and new students. The development of Artificial Intelligence (AI) in recent years has proven to be advantageous to a variety of sectors. AI is a branch of computer science where the program is created in such a way that it is able to absorb the external data,…
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Clustaar 0
0
ChatbotClustaarCustomer Support
February 11, 2019

New Features – Intent Statistics, Send Event & Zapier

Zapier Integration Use the data collected by your bot to your advantage with the Zapier integration. Zapier offers 1,000+ applications to connect to your bot and organize the collected data. Set up your bot so that user data is connected to a spreadsheet, trigger alerts, plan meetings and more. For example, every time your bot collects a name or email automatically…
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Clustaar 0
0
ChatbotClustaarCustomer SupportSaas
February 6, 2019

Chatbot Benefits for WordPress Webpage

We all know that getting a reasonably quick response (or any response at all) when submitting a question through a Wordpress website message box is pretty much a crap shoot. Submitted questions generally come from potential customers seeking quick clarification on something about a product or service before making their final purchase decision. To their own detriment, business owners don’t…
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Clustaar 0
0
ChatbotClustaarCustomer SupportSaas
February 1, 2019

10 Best Customer Support Chatbots

Changing trends in customer engagement have led to innovative ways of using chatbots resulting in increased sales and positive brand impact for customers. Engaging with your customer has been one of the primary focus areas. All organizations exist to serve customers. A happy customer can be a brand ambassador for you and will spread the good word. In recent years…
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Clustaar 0
0
ChatbotClustaarCustomer Support
January 29, 2019

The Benefits of HR Chatbots for Employee On-boarding

HR processes, especially onboarding, is a time-consuming thing to do manually. However, the advent of HR chatbots has comforted the HR professionals now. There are many repetitive and automatable operations which these chatbots can handle nowadays. Are you interested in knowing what, why and how? Read on.Why Use Chatbots for Company On-Boarding? The first question, which disturbs companies while integrating…
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Alyssa Belton 0
0
ChatbotClustaarCustomer SupportFor developers
January 29, 2019

Why Customer Support Needs a Chatbot

Once chatbots entered the customer support model, it was never the same. With support automation customers are not left on the line and businesses are accessible 24/7 to answer queries without exhausting the human support team. By the year 2022 the majority of customer queries are predicted to be answered by a bot. The growing list of customer support use…
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Clustaar 0
0
ChatbotClustaarCustomer SupportFor developers
January 15, 2019

6 Copywriting Tips for Chatbots

There’s a new challenge for online companies: designing effective, fun, and easy to use chatbots. The adoption of this artificial intelligence-powered technology by businesses has been increasing rapidly in recent years; in fact, according to the data from Statista, the revenue generated from the chatbot market worldwide is projected to reach $1.250 billion in 2025, which is a major increase…
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Alyssa Belton 0
6
ChatbotClustaarCustomer SupportFor developers
January 11, 2019

Experts Share How Chatbots Will Evolve in 2019

In recent years we have seen the decline of phone calls and emails as the direct source of communication in daily life, businesses and customer support. With the hype and launch of bot platforms, it has become commonplace to turn to AI to quickly answer customer questions. Thanks to the advancements in NLP and machine learning chatbots have diversified their…
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Clustaar 0
0
ChatbotClustaarCustomer Support
December 28, 2018

Connect Users to your App with a Chatbot

Your developers likely spent countless hours obsessing over the details of your application’s user interface. They looked at menu placement, what happens when different buttons are clicked and make sure to ensure smooth navigation from any point. So why are visitors not engaging with your application the way you hoped? What is it that you’re missing? The best design in…
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Clustaar 0
0
ChatbotClustaarCustomer SupportFor developersSaas
December 26, 2018

How to Build a Chatbot for your Website for Customer Support

You have just emerged from the best Cyber Monday business rush ever, and your customer service people tell you about all those orders that got away. Those escaping customers were stacked in the waiting queue of pending inquiries, and only the cyber gods how many went to your competition because your customer support system was overloaded. You probably are using…
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