Category

Customer Support

New Features on the Clustaar Chatbot Platform
ChatbotClustaarCustomer SupportFor developers
May 6, 2019

New Features: Webchat Update & Push User Attributes

We strive to bring new features to the platform every month, and thanks to our incredible team of developers we have managed to do just that. Read about our newly evolved User Attributes and Webchat features below! User Attributes just got smarter. Your chatbot can now offer specific prompts dependant user qualifications. When users peruse your content and navigate through…
Gaming chatbots AI automation support
ChatbotClustaarCustomer Support
March 21, 2019

Chatbots in the Gaming Industry

The world of gaming is vast and has seen exponential growth in recent years. From in-app mobile games, online gambling and console multi-player games, the worldwide game market is expected to grow from $137.9billion this year to $180.1 billion by 2021, according to Newzoo. Chatbots are proving to be a solid solution for in-game customer support to meet players high expectations for…
Clustaar chatbot graphic
ChatbotClustaarCustomer Support
March 7, 2019

New Feature: User Feedback

Monitor the success of your bot with the new user feedback function. This feature allows you to link a user feedback step to all of your stories. The user feedback icon is displayed on your dashboard to view both negative and positive statistics. This feature depicts a breakdown of your feedback in an in-depth graph, along with the percentage of…
Clustaar support chatbot for your website
ChatbotClustaarCustomer SupportSaas
February 6, 2019

Chatbot Benefits for WordPress

We all know that getting a reasonably quick response (or any response at all) when submitting a question through a Wordpress website message box is pretty much a crap shoot. Submitted questions generally come from potential customers seeking quick clarification on something about a product or service before making their final purchase decision. To their own detriment, business owners don’t…
Best chatbot brands clustaar
ChatbotClustaarCustomer SupportSaas
February 1, 2019

10 Best Customer Support Chatbots

Changing trends in customer engagement have led to innovative ways of using chatbots resulting in increased sales and positive brand impact for customers. Engaging with your customer has been one of the primary focus areas. All organizations exist to serve customers. A happy customer can be a brand ambassador for you and will spread the good word. In recent years…
HR hiring onboarding chatbot Clustaar
ChatbotClustaarCustomer Support
January 29, 2019

The Benefits of HR Chatbots for Employee Onboarding

HR processes, especially onboarding, is a time-consuming thing to do manually. However, the advent of HR chatbots has comforted the HR professionals now. There are many repetitive and automatable operations which these chatbots can handle nowadays. Are you interested in knowing what, why and how? Read on.Why Use Chatbots for Company On-Boarding? The first question, which disturbs companies while integrating…
Copywriting chatbot personality
ChatbotClustaarCustomer SupportFor developers
January 15, 2019

6 Copywriting Tips for Chatbots

There’s a new challenge for online companies: designing effective, fun, and easy to use chatbots. The adoption of this artificial intelligence-powered technology by businesses has been increasing rapidly in recent years; in fact, according to the data from Statista, the revenue generated from the chatbot market worldwide is projected to reach $1.250 billion in 2025, which is a major increase…