Category

Chatbot

Alyssa Belton 0
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Websummit what we have learned Clustaar
ChatbotClustaar
June 17, 2019

Welcome to the Team: Clustaar Expands to the UK

The Clustaar team has grown in brainpower with three new additions to the chatbot team. To meet the demand of our clients we have brought aboard James Cooke, Oliver Bayliss and Nestor Aguila as trained chatbot managers and sales experts. We are pleased to announce that Clustaar is now in the United Kingdom. Both Oliver and James are heading the…
Clustaar 0
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Clustaar HelthTech Blog post
Chatbot
June 14, 2019

Chatbots in HealthTech

Healthcare providers have been teaming up with chatbots to assist patients and save them money and time. According to Modern Healthcare, the average Emergency Room (ER) visit lasts from 3 hours and for some, up to 6 hours due to waiting times and symptom qualification. According to Plug and Play Tech Center, Healthtech or digital health uses technology to improve…
Kerry Harrison 0
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Clustaar open source make developers life easy
Chatbot
May 31, 2019

Chatbots vs Live Chat

The last time you went onto live chat, what happened? Did you speak with a customer service agent who answered your response adequately? Or, were you forced to leave your email address so that the company could get back to you? More often than not, the latter is the case. Live chat is great when you can actually connect to…
Alyssa Belton 0
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New Features on the Clustaar Chatbot Platform
ChatbotClustaarCustomer SupportFor developers
May 6, 2019

New Features: Webchat Update & Push User Attributes

We strive to bring new features to the platform every month, and thanks to our incredible team of developers we have managed to do just that. Read about our newly evolved User Attributes and Webchat features below! User Attributes just got smarter. Your chatbot can now offer specific prompts dependant user qualifications. When users peruse your content and navigate through…
Alyssa Belton 0
0
Gaming chatbots AI automation support
ChatbotClustaarCustomer Support
March 21, 2019

Chatbots in the Gaming Industry

The world of gaming is vast and has seen exponential growth in recent years. From in-app mobile games, online gambling and console multi-player games, the worldwide game market is expected to grow from $137.9billion this year to $180.1 billion by 2021, according to Newzoo. Chatbots are proving to be a solid solution for in-game customer support to meet players high expectations for…
Guillaume Lebourgeois 0
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NLP engine graphic Clustaar
ChatbotClustaarFor developers
March 11, 2019

How Clustaar uses Machine Learning to help you improve your bot

Chatbot Setup Setting up a chatbot takes time, and requires various resources: business experts, developers, support agents. Input from said business experts & support agents is primordial in order to configure the scope of the first version of the bot. They use their experience from their respective fields, and chose the most important themes which must be managed by the bot.…
Clustaar 0
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Clustaar chatbot graphic
ChatbotClustaarCustomer Support
March 7, 2019

New Feature: User Feedback

Monitor the success of your bot with the new user feedback function. This feature allows you to link a user feedback step to all of your stories. The user feedback icon is displayed on your dashboard to view both negative and positive statistics. This feature depicts a breakdown of your feedback in an in-depth graph, along with the percentage of…
Clustaar 0
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Clustaar support chatbot for your website
ChatbotClustaarCustomer SupportSaas
February 6, 2019

Chatbot Benefits for WordPress

We all know that getting a reasonably quick response (or any response at all) when submitting a question through a Wordpress website message box is pretty much a crap shoot. Submitted questions generally come from potential customers seeking quick clarification on something about a product or service before making their final purchase decision. To their own detriment, business owners don’t…
Clustaar 0
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Best chatbot brands clustaar
ChatbotClustaarCustomer SupportSaas
February 1, 2019

10 Best Customer Support Chatbots

Changing trends in customer engagement have led to innovative ways of using chatbots resulting in increased sales and positive brand impact for customers. Engaging with your customer has been one of the primary focus areas. All organizations exist to serve customers. A happy customer can be a brand ambassador for you and will spread the good word. In recent years…