All Posts By

Timothée Meuret

ChatbotClustaarCustomer SupportSaas
August 12, 2018

FAQ Chatbot, how to do it right?

A few weeks ago, we released a feature allowing users of the Clustaar Chatbot Platform to upload an FAQ directly into a chatbot from a CSV file. The idea between this feature was to help people create a working chatbot very fast. In a few seconds, you can have a chatbot able to answer your customers' recurring questions. Handle with…
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ChatbotClustaarCustomer Support
July 24, 2018

Chatbots and Conversational Search are the future of every brand

A new era On the 12th of April 2016, Mark Zuckerberg announced the launch of bots for messenger. Since then, Chatbots have been all people talk about in tech marketing. We, at Clustaar, have been working on those for quite a while, so we figured we would be in a good position to explain to you what they were. Theoretically,…
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July 24, 2018

We made chatbot templates just for you!

We finally unveil our Business Library: the chatbot templates that will help you create a useful and working chatbot in just a few minutes! We built this functionality to help our customers start with the platform. With time, we realized the hardest part of building a chatbot was the beginning, finding yourself in front of an empty chatbot, not knowing…
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July 11, 2018

How to build a great support bot?

To build a good support chatbot, first, you need a good tool. Have you registered your account on the Clustaar Platform ? Good 😉 Now, let's get down to business, shall we? Focus on your clients' problems Like any customer support tool, your support chatbot needs to be built with one thing in mind: your clients' needs. The first question you…
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June 18, 2018

Clustaar invites you @Station F to create your first support chatbot for free

#futureofcustomersupport: Discover the resources of chatbots to automate your customer service. During this 2-hour workshop you will discover the capacities of the Clustaar Bot Platform, and launch your own Chatbot! Clustaar invites you to its workshop: “Chatbots: Future Of Customer Support for Saas”, at Station F, the largest startup campus in the World. When it comes to customer support, continuity…
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ChatbotClustaarFor developers
June 11, 2018

Introducing the Clustaar Webchat

This is a big day for us, because we are introducing to you the Clustaar Webchat! This is something we have been planning for a while and we have finally been able to put the final touch to our own live chat front. A simple and efficient live chat We already had great live chat integrations, like Intercom, or Messenger.…
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ChatbotClustaarCustomer Support
January 10, 2018

What is a chatbot?

Unless you’ve been living in a cave or a Tibetan monastery those past few months, you have heard of chatbots. But if you have heard the word, we could understand if you didn’t really care. It is kind of hard to wrap your head around this idea: AI is on the verge of being operational and talking robots are among…
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