All Posts By

Alyssa Belton

Websummit what we have learned Clustaar
June 17, 2019

Welcome to the Team: Clustaar Expands to the UK

The Clustaar team has grown in brainpower with three new additions to the chatbot team. To meet the demand of our clients we have brought aboard James Cooke, Oliver Bayliss and Nestor Aguila as trained chatbot managers and sales experts. We are pleased to announce that Clustaar is now in the United Kingdom. Both Oliver and James are heading the…
New Features on the Clustaar Chatbot Platform
ChatbotClustaarCustomer SupportFor developers
May 6, 2019

New Features: Webchat Update & Push User Attributes

We strive to bring new features to the platform every month, and thanks to our incredible team of developers we have managed to do just that. Read about our newly evolved User Attributes and Webchat features below! User Attributes just got smarter. Your chatbot can now offer specific prompts dependant user qualifications. When users peruse your content and navigate through…
Clustaar Platform Webchat
April 5, 2019

New Feature Alert: Story & Step Statistics

New features have landed on the platform yet again.We are proud to announce that Story and Step statistics are available to all Clustaar platform users to see what works, and what needs improvement. Story Statistics View your story statistics by clicking the ‘story statistics’ tab which can be found on the dashboard next to ‘intent statistics’, See which stories are…
Gaming chatbots AI automation support
ChatbotClustaarCustomer Support
March 21, 2019

Chatbots in the Gaming Industry

The world of gaming is vast and has seen exponential growth in recent years. From in-app mobile games, online gambling and console multi-player games, the worldwide game market is expected to grow from $137.9billion this year to $180.1 billion by 2021, according to Newzoo. Chatbots are proving to be a solid solution for in-game customer support to meet players high expectations for…
ChatbotClustaarCustomer Support
November 27, 2018

How Bots Fit into the Sales Funnel

Chatbots are an asset to more than customer support sector. Thanks to the recent advancements in AI, chatbot use cases have greatly expanded. Bots can and have been facilitating the sales sector by collecting user data, qualifying leads and much more. In this article, we will demonstrate the benefits of AI in each stage of the sales funnel or should we…